Appeals and Re-marks
Requests for re-marking will only be considered for the following components of the exam, and with associated costs:
- Summary Writing - $55
- Extended Writing - $55
- Oral Assessment - $55
To apply for a re-mark, you must submit your request in writing, within ten (10) business days of receiving your results. Requests must be emailed to ACER at firstname.lastname@example.org, where you will then be provided with instructions on the appeals process.
Re-marks for other exam components will not be considered. ACER and Victoria Police will not enter into appeals against results for the following exam sections:
- Literacy Skills
- Abstract Reasoning
- Verbal Reasoning
- Digital Literacy
Please note: You are only eligible to apply for an appeal after your second attempt.
Should you wish to query a particular question on the day of the exam, you should alert the supervisor to your concern and submit an incident report before you leave the exam centre. Your query will be reviewed by the ACER Victoria Police Office and you will be notified of the outcome.
Similarly, any complaints relating to the exam centre or physical discomfort suffered should be reported to the supervisor on the day, and in writing to the ACER Victoria Police Office within three (3) days of the exam session.
It is not possible to receive special consideration for impaired performance on the day of the exam caused by illness or other unexpected personal situations.